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Sara K. Downs

Au.D.

Educational Background:

  • B.S. in Communication Sciences and Disorders at University of North Dakota
  • M.S. in Audiology at Idaho State University—was a teaching assistant both years, helped convert curriculum to the digital format and instructed the audiology sections to the sign language interpreter students.
  • Au.D. at Salus University 2005
  • Board Certified in Audiology since 2005
  • Certified in Mind-Body Medicine since 2015
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Professional Associations:

  • Minnesota Academy of Audiology—Past Member of the Board of Directors
  • American Academy of Audiology
  • Academy of Doctors of Audiology— served on the Convention/ Continuing Education committee for two years
  • American Tinnitus Association
  • Tinnitus Practitioner’s Association
  • Awards: Scholar Award from American Academy of Audiology for outstanding commitment to continuing education.

Personal Background:

Dr. Downs has been serving the Northland as an audiologist for more than a decade. She is a co-founder of the Hearing Wellness Center and director of the Tinnitus Treatment Center with long-time friend and colleague, Dr. Jon Gervais.

“Having grown up in a family of entrepreneurs, I have always wanted to own a business and I couldn’t have asked for a better business partner. Practicing Audiology has allowed me to blend science, health, and the art of healing together. Hearing is an essential part of a person’s health and wellbeing and I love helping people get reconnected through better hearing. I have earned Scholar recognition by the American Academy of Audiology, which recognizes audiologists for outstanding commitment to continuing education. The hearing technology changes at such a rapid pace, tinnitus research is exploding, and hearing science as it relates to cognitive function has become a hot research topic and these create a real need for constant learning. Another great pleasure I have in practice is getting to know my patients personally, many of whom will tell you I love to visit, see pictures of family, laugh and cry right along with them.”

Recently Dr. Downs finished her certification in Mind-Body Medicine through the Center for Mind-Body Medicine. Dr. Downs and her husband have two boys who love sports. Life is busy running kids to sports, gardening, and hiking. You’ll find her on a mountain biking trail nearly every day of the week, every season of the year.

Jonathan P. Gervais

Au.D.

Educational Background:

  • B.A. in Communication Sciences and Disorders from St. Cloud State University—worked as a volunteer paramedic
  • M.A. in Audiology from University of Northern Iowa and completed a 2 year residency at the University of Iowa
  • Hospitals, worked closely with the Cochlear Implant Research team and has publications in a number of joint research studies
  • Au.D. in 2003 from University of Florida
  • Board Certified in Audiology since 2007
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Professional Associations:

  • American Academy of Audiology
  • Academy of Doctors of Audiology
  • Minnesota Academy of Audiology
  • American Tinnitus Association
  • Tinnitus Practitioners
  • Association Awards: Scholar Award from American Academy of Audiology for outstanding commitment to continuing education.

Personal Background:

Dr. Gervais has been serving the Northland as an audiologist nearly twenty years. Dr. Gervais is a co-founder of the Hearing Wellness Center and Tinnitus Treatment Center with his friend and colleague, Dr. Sara Downs. Dr. Gervais heads up the Veteran Services at Hearing Wellness Center. He offers Medical Opinions, Compensation and Pension evaluations, and rehabilitative audiology services. Dr. Gervais is a gifted public speaker who enjoys teaching people about optimal hearing. He is called upon as an expert witness for legal matters that deal with hearing.

Dr. Gervais has spent his career building personal relationships with his patients and looks forward to connecting with both previous and new patients. Dr. Gervais is married to his high school sweetheart and they have one daughter. As a family they enjoy kayaking, hiking, cross-country skiing and reading.

Melanie Lundell

Practice Representative

Educational Background:

B.A. in Theatre from Saint Cloud State University

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Personal Background:

Melanie grew up in Grand Marais, Minnesota. After graduating from St. Cloud State she worked in southeast Alaska, as a tour manager. Winters were spent travelling and she eventually made her way back to Minnesota.

Melanie has lived in Duluth for 15 years, raising her family of four kids and one dog with her husband, Tim. Most nights of the week she can be found at a rink, field or dance studio cheering from the sidelines.

At the Hearing Wellness Center, Melanie is responsible for marketing, graphic design, administrative support and special events.

Laura Bordson

Practice Director

Educational Background:

  • B.S. in Business Administration & Management from the University of Wisconsin Superior
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Personal Background:

Laura has been a life-long resident of the Duluth area. After graduating from Hermantown High School, she attended the University of Wisconsin Superior, where she earned a Bachelor degree in Business Administration & Management. Laura joined the Hearing Wellness Center team in 2013 as a Patient Care Coordinator. She has since moved into her new role as Clinic Director seamlessly. From book-keeping and billing to marketing and graphic design, she wears many hats at the Hearing Wellness Center.

Laura is enthusiastic, compassionate, and determined to make sure our patients receive the highest quality care possible. Her passion for working and interacting with people make her an asset to our team. Laura has a son and two daughters. She enjoys spending time with her family and friends, weekends at the lake, golfing and shopping.

Robyn Ario

Patient Care Coordinator

Personal Background:

Robyn was born and raised in Duluth Minnesota. After graduating from Duluth Central High School, she went on to attend the Eagles Nest Institute and received her license in Massage Therapy. She then worked for several years in retail management in the Duluth area.

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Robyn recently joined the team at The Hearing Wellness Center in April of 2017. Robyn has a passion for helping patients and always has a positive and optimistic outlook about work and life.

Robyn is happily married, she and her husband Jason love to spend time with family and friends. Robyn is an avid reader, loves gardening, and going to movies. She is also a devoted MN Vikings fan and on any given Sunday she can be found watching her beloved Vikings with her Dad. SKOL!

Why wait? You don't have to live with hearing loss.

Why wait? You don't have to live with hearing loss.